Help Our Cause

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We want you to love your purchase! If for any reason you are not satisfied, please review our Return and Refund Policy below.

• 1️⃣ Terms of Return
• You may request a return within 30 days of receiving your order.
• Items must be in their original condition: unused, unwashed, and with all original tags/packaging.

• 2️⃣ Eligible Reasons for Return
• Wrong item or size shipped
• Defective or damaged product upon arrival
• Exchange for another size or product (subject to availability)

Note: Personalized or custom-made items (e.g., embroidered kimonos) are non-returnable unless damaged or defective.

• 3️⃣ How to Initiate a Return
• Email our customer service team at office@gripbjj.com 
• Provide your order number, the item(s) you wish to return, and the reason for the return.
• Our team will reply with step-by-step instructions and a return authorization.

• 4️⃣ Shipping Costs
• Customers are responsible for the return shipping costs, unless the item was damaged or incorrect.
• We recommend using a trackable shipping service to ensure your package is delivered safely.

• 5️⃣ Refund Process
• Once we receive and inspect your return, we will notify you via email.
• Approved refunds will be issued to your original payment method within 5–10 business days.
• Exchanges will be shipped after we confirm availability.